Please read this section carefully. This is the Refund Policy of The Shifters
In regard to cancellation of a purchase, customers are entitled to a refund if they cancel their order within 5 working days. Customers will however will be subject to a re-stocking fee of £9.95.
We recommend contacting us for assistance if you experience any issues receiving the order via email at firstname.lastname@example.org
Under exceptional circumstances we may be able to issue a refund however you will be charged an admin fee of £9.95 to process your refund. Refunds can take up to 10 working days to appear on your statement.