Refund Policy

Please read this section carefully. This is the Refund Policy of The Shifters

In regard to cancellation of a purchase, customers are entitled to a refund if they cancel their order within 5 working days. Customers will however will be subject to a re-stocking fee of £9.95.

We recommend contacting us for assistance if you experience any issues receiving the order via email at

Under exceptional circumstances we may be able to issue a refund however you will be charged an admin fee of £9.95 to process your refund. Refunds can take up to 10 working days to appear on your statement.

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